Summary
Skills
Experience
Work History
Education
Certificates
PROFESSIONAL SUMMARY
Information professional seeking direct, contract, or temporary employment
Efficient, detail-oriented, and reliable employee who works well with others and enjoys being part of a team. Skills include Information Management, Web Content Management, Digital Asset Management (DAM), Intranet Design, and Usability (UX). Strong analytical skills enable timely delivery of practical solutions for complex content management systems.
SKILLS
- Microsoft SharePoint, SharePoint Online, SharePoint 2019, SharePoint 2013
- Microsoft 365 Admin Role: Search Editor, SharePoint Online Search Service, ShareGate Migrate
- Nintex for SharePoint 2019, Nintex 2013 Form and Workflow Platform
- HyperText Markup Language: HTML, HTML5
- WordPress, WordPress Gutenberg Editor, Squarespace
- Canto Cumulus Digital Asset Management system (DAMS)
- Microsoft Office Suite (Microsoft 365), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
- Microsoft Teams, Microsoft Planner, Dynamics 365, Confluence, Jira
WORK EXPERIENCE
INFORMATION MANAGEMENT
- Facilitated the successful migration of 831 SharePoint 2019 sites to SharePoint Online, Microsoft Teams, and Box as part of a small team over the span of 18 months by coordinating with internal users across the United States
- Engaged in the migration of all sites from SharePoint 2013 to SharePoint 2019, including the transition of associated applications from the Nintex 2013 Workflow platform to Nintex for SharePoint 2019
- Lead the transition to Microsoft Search SharePoint Online “Answers” using Acronyms and Bookmarks for over 500 Bookmark results and 800 Acronym results as a SharePoint Search Editor and maintained current search results for search engine optimization
- Managed flat permissions groups for over 700 SharePoint Online site collections
- Researched current department workflows for creating record control schedules
- Incorporated feedback from stakeholder interviews to develop functional requirements
- Tested potential software solutions based on compatibility with functional requirements
- Made final recommendation on the purchase and implementation of a software-based solution
- Developed a preliminary entity relationship model for a new file plan database
WEB CONTENT MANAGEMENT & DESIGN
- Promoted company wide use and understanding of SharePoint for effective content management, using the company intranet hosted in SharePoint 2013, SharePoint 2019, and SharePoint Online for over 2,000 users
- Built accessible SharePoint intranet sites for multiple departments using pages, posts, and webparts
- Trained over 60 SharePoint Website Designer Power Users in SharePoint Online and SharePoint 2019
- Coached site administrators with SharePoint migration issues, site maintenance, and permissions
- Created content and provided leadership for SharePoint user group meetings and community site
- Developed and updated training wikis with individual assignments tailored to company needs
- Migrated content from SharePoint On-Premise to SharePoint Online using ShareGate
DIGITAL ASSET MANAGEMENT & METADATA
- Verified asset metadata for Whole Foods digital assets using Canto Cumulus Digital Asset Management System
- Classified Whole Foods digital assets in accordance with in-house classification system
- Updated Whole Foods’ proprietary MediaWiki tutorials and related documentation
- Conducted preliminary quality assurance testing for the Cumulus web module
- Completed weekly digital asset objectives using Jira and Confluence
- Validated copyright information and digital rights metadata
- Processed 3,000 withdrawn materials using in-house metadata management system
- Processed interlibrary loan requests using Voyager ILS and OCLC’s WorldShare portal
- Assigned metadata to new video content and ensured quality control of uploaded materials
- Maintained APTS’ iTunesU platform by editing and uploading media content in Camtasia
CUSTOMER SERVICE
- Answered in-person and phone reference requests using library’s database resources
- Processed special orders and educated customers about product information
- Maintained detailed records of customer purchases and preferences
- Met customer specifications regarding individual sales requests
- Managed cash and payment systems in accordance with company policies
WORK HISTORY
Business Systems Analyst via TalentWave and Kelly Services
Tokyo Electron U.S. Holdings
April 2017 – March 2025
Austin, Texas; Remote
Digital Asset Management Intern via Roth Staffing
Whole Foods Market, Inc.
April 2016 – January 2017
Austin, Texas
Information Management Capstone (Graduate Practicum)
Office of the City Clerk, City of Austin
August 2016 – December 2016
Austin, Texas
Technical Services Student Assistant & Circulation Attendant
Stitt Library, Austin Presbyterian Theological Seminary
June 2015 – July 2016
Austin, Texas
Seasonal Sales Associate
The Tack Shop of Austin, Inc.
June 2009 – January 2014
Austin, Texas
EDUCATION
The University of Texas at Austin
Master of Science in Information Studies
Concentration: Information Management
December 2016
Texas A&M University, College Station
Bachelor of Arts in History
Minor in Business Administration
May 2013
CERTIFICATES
WordPress Gutenberg & Full Site Editing Certificate
Issued July 2026 by Udemy
Learn HTML: Fundamentals Certificate of Completion
Issued October 2025 by Codecademy
Professional Certificate in Digital Asset Management
Issued July 2025 by WisconsinX
Certificate for Sustainable DAM: Preservation, Access, and Brand Management
Issued July 2025 by edX
Certificate for Metadata & Training: Connecting Users to Assets
Issued June 2025 by edX
Certificate for Introduction to Digital Asset Management (DAM)
Issued May 2025 by edX
Agile Boot Camp: ICP Fundamentals Certification
Issued November 2020 by Cprime